Help Centre

A Funds Request goes through a simple journey from start to finish. Here is what happens at each stage.

Step 1. You prepare your documents

Before you submit, you need the document that shows the transaction is real. This could be a supplier invoice, a buyer invoice, a delivery note, or a proof of payment, depending on your product.

Step 2. You submit the request

You log into the Avenews portal, choose the amount you want, choose your repayment period if your product gives you a choice, and upload your document.

Step 3. We review your request

Our team checks the request. We look at your available limit, the documents you uploaded, and the details of the transaction. If anything is missing, we will reach out.

Step 4. We send the money

Once approved, the money is sent. Where it is sent depends on your product. For most products it goes to your supplier, so the trade can move forward immediately. For some products it comes to your business account.

Step 5. The financing period starts

Your repayment period begins on the day the money is sent. This day is called the disbursement date. From this point on, the daily markup is calculated.

Step 6. You repay

You repay according to the schedule for your product. Once repaid, your limit is restored, and you are ready to submit your next Funds Request.