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What to do if you might be late

Steps to take if you anticipate a delay in repayment

Sometimes business does not go as planned. A buyer pays late, a sale takes longer than expected, or something else happens that affects your cash flow. If you think you may not be able to repay on time, the most important thing is to act early.

Why early communication matters

If we know about the issue early, we have more time to work with you. We may be able to discuss options that fit your situation. If we only find out after the payment is overdue, our options become limited and the late charges have already started building up.

What to do

  • Contact our team as soon as you sense a problem

  • Be honest about the situation and the timing

  • Have a clear idea of when you expect to be able to pay

  • Have any supporting context ready, like a buyer's payment promise

What you should not do

  • Do not stay silent and hope the issue resolves on its own

  • Do not avoid our team's calls or messages

  • Do not borrow from another lender to cover Avenews unless you have planned this carefully

How we will work with you

Every situation is different. We will listen, look at what is possible, and try to find a path that works for both sides. Honest, early communication is always the right move.

Related Articles

How repayment works at Avenews

How repayment works at Avenews

Paying back early and the savings

Paying back early and the savings

How early repayment savings are calculated

How early repayment savings are calculated

What happens if your payment is late

What happens if your payment is late

Late charges by product

Late charges by product

After you finish repaying

After you finish repaying

Still need help?

Can't find what you're looking for? Our team is ready to help via WhatsApp or email.

Avenews is licensed by the Central Bank of Kenya as a Digital Credit Provider (DCP) and is registered under the Data Protection Act as a Data Controller

Restock Now. Pay Later. Stay Ahead.

Contact us

jibiwa@avenews-gt.com

Phone: +254-111-133-300

Whatsapp: +254-795-021-243

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